Didnât work at all. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. 0 has got a constant orange light and our internet is working intermittently. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. 0. Regards, Daniel. No lights are on. Manage Your Account. Options. Add the additional booster. but ive noticed quite often the hub will go from a solid white light to a flashing white. on â01-06-2023 18:59. I decide to restart it to see if it would fix, but now its on a constant white flashing light. Hi Devonme, Thank you for your post, welcome to the Community Forums! Sorry to hear you've been having issues with your connection recently, and you haven't been able to get much indepth help with this when calling. I have tried all the relevant routes contacting VM asking it to be added my account and synced to my hub, resetting the hub to factory settings, plugging it into my hub via Ethernet. on â06-12-2021 12:09. Possibly not activated properly call. We've cancelled your technician. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. The Virgin Media Hub lights can tell you a lot about its status. on â01-04-2023 20:55. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Phone. Try a 30 second pinhole reset of the hub with no ethernet connection. Alternatives to Super Hub 2 routers. This flashes during set up, and then stays green for 2 minutes when you're done. The power light will remain on. Red flashing LED means no connection to VM network: Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. So now in a house with nine rooms I have wifi in one room. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. It will show what the Hub is doing. Youâll know itâs ready when the white power light at the front of the Hub is on. 0 Kudos. White light on. - pressed reset button for 15 seconds. Hello. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. I received a Wi-Fi pod in the post around a week ago now and Iâm having issues connecting it to the hub 5x. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is. 1. We would like to show you a description here but the site wonât allow us. Find your routerâs power button and press it to do this. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. Anonymous. . The power light should switch on and start flashing; Next, hold the WPS button on the booster and hold for 10 seconds, then release; The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the boosterFlashing red and blue: The router is connecting to a device via WPS. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. Joining in. Learn more. Iâm not having any issues I was just wondering why the light is now flashing red (itâs the RX light thatâs flashing red in the picture). . Arrows: Amber WiFi icon: no color The bottom: No white light. Iâve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and Iâm just getting no Wi-Fi. Channel Optimisation must be left on. Joining in. Regards, Daniel. Arrived. Iâve recently upgraded from a hub 3 to a hub 5. Options. We would like to show you a description here but the site wonât allow us. on â02-03-2023 19:38. Virgin Media customers do this when their Wi-Fi doesnât work properly. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. virgin media tech support has no clue. 0 with NETGEAR R8000 Nighthawk X6 but keep VM LAN ports for TV etc in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi yesterday; Hub 4 issues in Networking and WiFi Sunday; VM booster stopped working in Networking and WiFi Sunday Red power light on the Virgin Media Hub 3. Make sure your white cable is firmly plugged into the hub and socket at all times. It seems since this event, the light on the router is a solid white from the moment it powers on. Regards . We would like to show you a description here but the site wonât allow us. If youâre using a splitter, make sure thatâs firmly connected, too. Switch on the power button. The hub shows red light. 02-02-2023 02:25 - edited â02-02-2023 02:25. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. Same today, went off, checked the status online (After tethering to my mobile) saw another outage for broadband and TV expected fix time of. Thisnis the 2nd issue I've had and nits not even a full 12 mo the yet. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. Try. This is not normal for the boot process as usually it starts with a flashing red and goes to white when the internet is back online. The LED lights on your TalkTalk router indicate the current status of your internet connection. on â16-08-2022 20:39. Hi all, I got my service installed on Tuesday and has been working great. If youâre using a splitter, make sure thatâs firmly connected, too. All my cables are. If youâre using a splitter, make sure thatâs firmly connected, too. 2. Options. I checked my router and it has a flashing blue light. 08-01-2023 22:03 - edited â08-01-2023 22:06. on â29-06-2023 20:28. on â01-10-2021 16:55. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. Are there any tests that forum staff can run to check whether the router is working correctly. What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. We would like to show you a description here but the site wonât allow us. Running modem mode and your own router is a good idea for a number of other reasons, e. My Virgin Media App. All of a sudden my connection was lost so i check up on the box and its a white solid light. The most common light youâre going to see on your Virgin router (hopefully!) is a green light. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. 4 Ethernet ports WiFi 11 Antennas Automatic channel configuration Smart WiFi at your fingertips Virgin Media Hub 4 Lights and Their Meanings Solid White Red. I have deleted the App cache in the settings on my iPhone, I have delet. Recently made decided to join Virgin and today got my Self-Install Kit, plug it in followed the manual, but when i turn it on it stays solid white, flashes white and then starts and continues flashing red. This means that the Virgin Media Hub is on. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. White power light is on and Internet lights are off. Can flash for a few minutes like this, it is normal. Virgin media wifi booster problem. on â03-04-2023 09:06. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Red flashing phone light. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. When the WPS connection is successful on your Virgin Media router, the light ring will stay solid blue for 20 seconds. Now, navigate to the Advanced Settings, then click on Wireless. Reboot the broadband Hub. Itâs just a yellow light remaining. Teams meetings keep freezing. _____________. Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. Options. đŻ It's almost 2 weeks. For Hub 3. When I've booked appointments previously, the issue has f. A red light means there is an issue with your connections even though the Hub is on. This flashes during set up, and then stays green for 2 minutes when you're done. Step 2. Upon receiving the Hub 4 I followed the setup guide, however, the flashing white light is followed by a solid red light. White power light is on and Internet lights are blue. I got my new hub 5 at 5th and managed to install it at that day. Middle â Ready (green/blue). 2 â Wait for 1 to 2 minutes. Make sure the wall power supply is well connected. DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up. All the white cable is probably screwed in. 1) Access your hub on 192. So you've got nothing to lose by trying unplugging and replugging the DC power jack repeatedly, and seeing if that works. Hi - as per title, first noticed 5am this morning (23/02). Solid white: The Hub 4 is connected to the. Nothing seems to help. 0 has got a constant orange light and our internet is working intermittently. Robbo600. The power light at the bottom of the device is the only light that should shine if everything is working normally. All Rights Reserved Options. 2 Internet Light. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. The phone light: If your phone service is provided by the Hub 3. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Virgin Media Hub 4 Lights. If the power button is flashing amber your hub is in recovery mode. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. The âReadyâ light: This should be on 24/7. Internet has been down for a day, our router is flashing yellow. The light went normal at first, solid white, then flashing white, and then it turned flashing green. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. Then, it tests your broadband speed to make sure there are no issues. but ive noticed quite often the hub will go from a solid white light to a flashing white. Same problem, Virgin trial in the WF4 area. Press and hold the WPS button on the larger WiFi Booster for1. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. on â07-01-2023 14:46. For Hub 5, Hub 5X, Hub 4. Green power light is flashing and WiFi light is green. Plugged it in, waited for it to boot up, an hour later still had a white flashing light. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. I have had a new Hub 5 fitted for just 2 weeks now. Virgin media hub 4 constant white flashing. When you first turn the Virgin Media Hub on it will show a solid white light for around 60 seconds, it is also the white power light of your Virgin Media Hub. Check with the points below to understand the Virgin Media Hub 4 lights; Plain white: The moment you turn on the Hub 4, you will see a solid white light flashing for almost 60 seconds. Flashing White â Booting/Connecting; Stable White â Connected; Flashing Red -telephone connection issue When you first plug the mesh WiFi Pod into a socket, the light should turn solid for a moment, then slowly pulse as it connects to the WiFi Hub. Itâll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Phone. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3,. WiFi pod not working after broadband upgrade. Solid white, dimmed: Everythingâs okay. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. 1 Kudo ReplyVirgin emailed me about their great new Hub 5 and if I wanted it. Blue flashing light happens during the provisioning stage on a reboot. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Text from Virgin confirms my "kit. on â31-12-2022 12:53. I have turned the router off and on still same issue. This flashes during set up, and then stays green for 2 minutes when you're done. We would like to show you a description here but the site wonât allow us. We are having to switch the Hub off and on numerous times a week, sometimes several times a day. That's the 4th disconnect while I have been using it, since i. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. Have had txt messages from VM saying my new kit has been activated. On our wavelength. Virgin Media Hub 5 Light Status Overview. We would like to show you a description here but the site wonât allow us. Thank you so much for your post and welcome to the community forums, it's great to have you here. If itâs blinking blue or green, allâs well; if itâs dark, youâve got an issue. Only had the wifi in a few weeks i have the hub 5 and is constantly flashing red wifi has been on and off for past 3 days, been working maximum. White power light is on and Ready light is off. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. 4 â Connect the routerâs power cord and turn both of them on. Flashing White â Connecting to Virgin Media network. Remember: Once the Hub is reset, it will. D01 C9W8Although the hub should be activated sometimes it is not. hub 5 flashing blue light. No devices are working after waiting a good 20 minutes. Ensure that your Virgin Media box is switched on. The power light at the bottom of the device is the only light that should shine if everything is working normally. We would like to show you a description here but the site wonât allow us. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. Itâs likely to be a loose connection in your home. I've had a look this end and can see some issues affecting your line, which will re. I even left it off by the wall overnig. But the light is Amber. . I have had a new Hub 5 fitted for just 2 weeks now. We would like to show you a description here but the site wonât allow us. Itâs. It has been working great before, and nothing in the house has changed recently. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. If it's ambient, sounds like the hub may have died. I can find my WiFi network and connect with it. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. Try calling the equipment activation number they may be able to help. 28-04-2023 18:12 - edited â28-04-2023 18:29. If the light is red, it means there is an issue with your internet connection. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Contact Virgin Media support. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. For clarity, has the SSID on the Hub reverted back to the split 5G and 2G bands? Have you rebooted the Hub since changing and saving the SSIDs on the Hub Settings? In regard to the light on the Pod, are they slowly, or quickly pulsing/breathing, o. Travelinsoul. ⢠Turn the power switch off on the back of the Hub. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. Flashing white: The Hub 4 is starting up. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. Get a clearer signal Interference can weaken your Hubâs powers, so itâs best to position it away from other electricalDisconnect all unneeded ethernet cables from the rear of the Hub. I can't even game without bad lag. This means the hub has power to it, however, it isnât getting WiFi signal. The Wi-Fi signal was still appearing without any problems, so I turned the modem/router off and on again to reset it. Same issue as. hi Our broadband was connected on Friday, it seems to work ok but I've noticed that the external wall box has a solid green light (probably - 5192213Hub 4 flashing red light. If youâre using a splitter, make sure thatâs firmly connected, too. Virgin Mediaâs mighty Hub brings the magic right into your home. 0 Kudos Reply. - 5254472It is now Saturday and the hub is still flashing green. long story short, I wake up during the night and start browsing the net. A flashing red light on your Virgin Media Super Hub could indicate a problem with your broadband connection or a loose connection in your wall socket. It might flash or change colour when you first turn the Hub on or after a restart. When the . Needless to say this was frustrating! Now for the last few nights our Hub 5 just completely disconnects, into a flashing blue light state for around 10 minutes, and then flashing red. Check out our guide - How to pay my Virgin Media bill. If the scan finds any. Virgin TV 360. Tudor. No light: WiFi is disabled. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. . We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. Suddenly this morning we have a green flashing light with no internet. White power light is on and Internet lights are blue. No issues in area currently. My Hub 4 is pulsing white and occasionally flashing blue and red. The power light will remain on. Sorry. 1 ACCEPTED SOLUTION. Next. 6. . This morning, after telling Virgin how bad it is, they suggested I rebooted my modem. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. No devices are working after waiting a good 20 minutes. installed the new hub 5 from hub 4 due to package change . TV on the go. Virgin Media Router Arrows Flashing Green; Virgin Media Green. I turned it on and off, reset the hub and checked the cables. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. 0Iâve installed my hub 3 router for the first time today and the green light just keeps flashing. We would like to show you a description here but the site wonât allow us. Try a pinhole reset using the hole on the back of the hub (which. We would like to show you a description here but the site wonât allow us. If the Virgin Media box is flashing white for longer than a few minutes, this could be a sign of an issue. Running the diagnostics and it says the cable is. Adding an Extra Booster. on â30-09-2020 17:56. No matter what I do the original pod wonât connect to the hub wirelessly. I managed to get a live chat. 0. I recently upgraded by bandwidth and a hub 5 arrived today. Wished I had stuck with BT. HUB 4 broken. Thanks. The pod breath either blue or green sometimes white. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Yellow flashing light on Hub 5. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Lights on the Hub Modem (white) Rebooting The Hub (white) Support for the Hub 2. 1. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. 1 Power Light. You can use a pen or paper clip to do this. On our wavelength. 1 ACCEPTED SOLUTION. Hub 5 - flashing red light. Users should wait for at least 5 minutes for the boot-up process to. no idea what any of this means , will test the speed of wifi today when gamingHold the pinhole reset button for 10 seconds on the back of the Hub. Flashing White. Tried reseting multiple times but that didn't work. Thanks for taking the time to contact us via the Community. Only light showing is the Orange (white) one, unless I reboot the hub when it goes through its slow display of flashing green and red lights, then back to where we started. Keep phoning Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Hey, Just after some advice. I have had a technician come to try and fix - 5381631. The light should turn solid for a moment when you first switch on the WiFi Pod (white). The lights will blink when the wireless access point is operating normally. 2. 0 provides essential information about the deviceâs power status. It used to intermittently change between white and orange but now it stays orange all the time. There are separate lights for the 2. Hub disconnects. Verizon router, flashing white light turns greenon â01-12-2022 23:05. The Intelligent WiFi Plus is a welcome update from Virgin Media and Iâd encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. Just got a solid white light and nothing would change, resetting etc. the hub is still flashing green lights 24 hours now. and the orange light is still on. Thanks for that. Any help would be great. Solid white: The Hub 4 is powered on and working correctly. solid white light on the hub 4 and the router is completely unresponsive after a power cycle and attempting to perform a reset via the reset button. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. The white power light will come on and the arrows will be flashing amber or red. Re: Hub 5 Quickstart; blue light flashing - hard reset doesn't work - HELP! on â11-02-2023 12:07. My Virgin Media App. Click on enter and next. Forum; Apps. If the power button is steady amber, it has a power issue, call Sky for help. Hiding your Hub in a TV cabinet or closed shelving can block your wireless signal. Didnât even know the reset button was there. After it, navigate to the Admin settings and restart your Virgin Box. Won't connect. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Virgin Mobile. The front LED lights on the Hub 5 display its status: Solid Green â Running correctly. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Any attempt to reset or hard reset it have failed and. Iâve tried all the online advice and also spoken to a virgin media adviser however they were. Red flashing LED means the hub has lost connection with the VM network. Stream from Virgin Media. A week later. It is now flashing a bright static white light. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifiâ and â apply and save the settings. But in most cases, a green light will mean something else depending on which light is green. It will illuminate when your Hubâs wireless network activates. It doesnât make a. Red: Red lights mean thereâs a snag with your connection. Post ReplyIt keeps flashing green and then flashing white and my connectivity is still in and out. Home Phone. The hub flashing red light. Internet Light. Red light â Issues with the cable connections. A red light means there is an issue with your connections even though the Hub is on. Check the router panel/diagnostics and itâs reporting everything is fine. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. 5. HUB 4 broken. Broadband. Sit down on the night having an important conversation with a colleague and boom. I am going to send you a private message. We would like to show you a description here but the site wonât allow us. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. Joining in. . Still no message in box from you. Dear Reece carried out a factory reset and got both 2g and 5g working renamed ssid to my old so all my devices reconnected but pod still going offline breathing green led. Options. Check your router settings to enable WiFi. When he installed it he said the red light (thatâs now flashing red) must be green. Keep it on. I've restarted it, called the support line. No issues in area currently. Woke this morning to solid green light on the hub4 Wi-Fi and connection seems to be working (I have this in modem mode) I have tried a Google search and also a search through this forum but canât seem to find anyone detailing this happening. Unfortunately the WiFi pod has stopped working. This means the Hub is on, but your WiFi isnât. Green flashing base light for hours, no internet. 4Ghz and 5Ghz Wireless networks. Hub 5 red light. 0 provides essential information about the deviceâs power status. At the moment the flashing white light is a terminal diagnosis, and you won't get a Hub 5 to replace it. hub4 light goes from solid white to flashing white. Green power light is flashing and WiFi light is green. It may be stuck in an update loop.